Frequently Asked Questions

Everything you need to know about your Assembly Label experience.

What is your standard shipping policy?

We offer free standard shipping on all domestic orders over $100. For orders below this amount, a flat rate of $10 applies. Most orders are processed within 1-2 business days.

How do I initiate a return or exchange?

You can return full-priced items within 30 days of purchase for a refund or store credit. Items must be in original condition with tags attached. Please use our online portal to generate a return shipping label.

What materials do you use in your collections?

We focus on high-quality natural fibers, including premium linen, organic cotton, and recycled wool. Each product page contains a detailed breakdown of the specific fabric composition.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping costs and delivery timeframes are calculated at checkout based on your specific location and local duties.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible payment options including Afterpay and Klarna for eligible regions.